Roz Beste - Resume
Qualifications and Professional Membership |
Date |
| ITIL Foundation Cert in IT Service Management Microsoft Office 2010 Specialist Master Microsoft Certified PowerPoint 2010 Specialist Microsoft Certified Access 2010 Specialist Microsoft Certified Excel 2010, Word 210 Expert CompTIA Project+ (Project Management) Certificate Microsoft Certified IT Professional (MCITP): Server Administrator Microsoft Certified Application Specialist - Access 2007 MCTS: Windows Server 2008 & Windows Server 2008 Active Directory MIcrosoft Certified IT Professional (MCITP): Consumer Support Technician (Windows Vista) Microsoft Office 2007 Master Microsoft Certified Application Specialist - Outlook 2007 & PowerPoint 2007 Microsoft Certified Application Specialist - Word 2007 & Excel 2007 Microsoft Certified Technology Specialist (MCTS) Microsoft Windows Vista Cert IV in Workplace Assessment & Training Microsoft Office 2002 Specialist Master – Word, PowerPoint, Access, Excel, Outlook Administering MS Windows XP Professional Exam 70-270 IT Service Management - ISEB Foundation Certificate Microsoft Certified Systems Engineer (MCSE) Windows 2000 Associate Member of Australian Computing Society Microsoft Certified Systems Engineer (MCSE) Windows NT 4.0 Certified Novell Engineer (CNE) – Novell IntranetWare 4.11 Certificate in Teaching English as a Foreign Language to Adults (CTEFLA) Honours Degree in Mechanical Engineering (BEng Hons), Loughborough University, UK Diploma of Industrial Studies , (DIS), Loughborough University, UK |
Feb 13 Jan 13 Jan 13 May 12 Apr 12 Oct 09 Apr 09 Feb 09 Jan 09 Jan 09 Oct 08 Oct 08 Aug 08 Nov 07 Oct 05 July 03 Oct 02 Aug 02 Jun 02 Dec 00 Aug 99 Aug 98 Sep 95 Jul 91 Jul 91 |
Professional Experience |
|
| Geeks2U - onsite technician | Mar-Jun 2010 |
| Learning Facilitator (Australian Business Academy) Teaching Diploma in IT (Programming in C++, IT Project Management, Systems Design and Implementation and IT Security) and Certificate III in IT – Visual Basic Programming, User Support (MCAS Word, Excel), Systems Support (CompTIA A+), Multimedia (Photoshop, Dreamweaver, Flash) and Access Database Design | Feb 09 - Feb 10 |
| IT Systems Administrator (Westaff - Recruitment Consultancy) Helpdesk and IT&T support & training to 120 users in 20 offices across Australia and New Zealand. Support and admin for 15 (virtual and physical) servers (Windows 2003, Citrix Metaframe 4, VMware) and Alcatel PABX |
Aug 05-Dec 08 |
| Computer Systems Consultant (Crystal Computer Services). Running my own business, offering system maintenance, installation, training, helpdesk support and website design to Hong Kong businesses. | Dec 99 -Jan 05 |
| Technical Support Analyst (Allen & Overy - Law firm). Providing helpdesk support, network and server maintenance, and installation of new systems for 300 staff in Asian Offices (Hong Kong, Tokyo, Singapore, Bangkok, and Beijing). | Sep 98 – Dec 99 |
| IT Training and Support Officer (Simmons & Simmons - Law firm) Helpdesk support and training for 140 user Novell 4.1 network in Hong Kong and Shanghai. | Sep 96 – Jun 98 |
